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How can we help?
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How to Apply False Nails?Prepartion is key to getting the best out of your nails. Step 1) Wash your hands Step 2) Push back cuticles and cut them off Step 3) Buff your nails. This gives your false nails a rougher surface to grip to. Step 4) Optional, wipe nail with an alcohol wipe. Removing natural oils in your nail bed. step 5) Find the best fiting nail for each finger, apply glue or tab to natural nail, apply nail and press firmly for 10/15 seconds See our 'Nail Use' page for a more detailed version.
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How to Remove False Nails?Nail adhesive tabs: Soak your nails in water for 5-10 mins and gently pry off the nails with a wood stick. Nail glue: - Soak the nails off with acetone is one option and the quickest however it will ruin your false nails. - Secondly, soak hands in warm soapy water, and gently pry off with a wood stick.
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Are These Nails Reusable?Yes! These nails are reusable if you use nail adhesive tabs – as you can just roll the nail adhesive tab off the false nail and wear them again. However, if you prefer glue it is all about the removal and gentle buffing of the old glue off the press on nail with using soapy water, but this isnt always possible. We say if using glue, usually its for one use.
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Are The Nails Strong?So the simple answer is YES We have sold thousands of sets over the years rarely with any issue. It does though go without saying that you need to be careful with any false nails you wear as they are not 100% shock proof. They are not designed to be used as instruments to pick up objects, there are plastic & ABS based so they will 'give' which is what they are meant to do. If they were fully ridged, you are at risk of damaging you nails if any trauma comes about. However if worn correctly and looked after with care, youll be able to enjoy your new nails without any problem
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How Long Is Dispatch Times?As you know all our items are handmade once ordered. We aim between 2-5 days once ordered to dispatch your order to allow to hand paint and allow the nails to dry. This is however is an estimate and what we aim for. It is usually the case too. We will always aim to get your nails out ASAP. At times they may require an extra day to dry fully. IF you would like your nails by a certain time, please add this to your order itself or send us a message and we will always do our best to accommodate this for you.
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How Long Is Shipping?Shipping depends on where you are located. For the most part it is as follows; For UK - Usually 2/3 working days after dispatch Abroad - Usually 6-7 Working days. Please note: This excluded weekend days and bank holidays During COVID and while Postage times have been extended this has been extended by a few days more for UK ans Abroad. We are also not in control of the pick up times of our packages and although usually its the same time every day, we have found on some occasions this does not happen so this can also extend the arrival by a day or 2 at most. Any questions please feel free to contact us
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How Long Do They Last?This comes with how well you prepared your nails and how well you applied them. By following our method with using glue, we have plenty of customers telling us they stay on for weeks, even whilst cleaning, washing up and changing nappies! Tabs are better for a day event such as a wedding or party.
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Can i Have A Different Shape?Yes! We can do all of our sets in any of our shapes. Either add a note to your order, select the shape you want on the product page, or simply send us a message to let us know.
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Can I Purchase WholesaleYes, or course. We already supply many salon and boutiques worldwide and alre always welcoming new opportunites and adventures. Send u an email of what you were looking at to order and well discuss the options from there.
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Process TimeAll our nails are handpainted once ordered. Our normal process time is 3 days which is normally achieved. However we do ask to allow 2-5 days for dispatching your item, unless you pay for Rush My Order at the checkout. Rush My Order will push your order up the list. If you need it by certain date, please send us message to let us know!
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Where are your products shipped from?We ship our nails Worldwide from the UK. Please see our FAQ on shipping and dispatching for more info
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How do I know if my order has been shipped?All despatched orders will prompt an email notification that confirms shipment. Please check your spam inbox in case you have missed our confirmation email.
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COVID 19We are fully operational and fulfilling your orders and inquiries as per normal. Shipping time at the moment is normal. WHAT YOU NEED TO KNOW: ORDER PROCESSING *BEFORE DESPATCH* IS ABOUT 2 DAYS ON MOST OCCASIONS - AFTER WHICH, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL. Please allow extra time to recieve your item in the post as they are also affected by the current situation and can cause some delays. The safety of our team and customers is our highest priority.
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